[
  {
    "start": 1.5,
    "end": 3.82,
    "text": "Welcome to Software Testing Unleashed!"
  },
  {
    "start": 4.14,
    "end": 4.78,
    "text": "The podcast"
  },
  {
    "start": 4.84,
    "end": 9.82,
    "text": "for testers, developers and software makers who live quality as an attitude."
  },
  {
    "start": 10.459,
    "end": 14.299,
    "text": "Get fresh ideas and sharp insights To grow your mindset"
  },
  {
    "start": 14.799,
    "end": 15.459,
    "text": "To learn new"
  },
  {
    "start": 15.54,
    "end": 20.76,
    "text": "methods And drive real change in how we build software Better software"
  },
  {
    "start": 20.94,
    "end": 23.02,
    "text": "and better teams For a better world."
  },
  {
    "start": 32.72,
    "end": 36.7,
    "text": "Hi I'm Ritchie Software Quality Coach Keynote Speaker & Author."
  },
  {
    "start": 37.48,
    "end": 39.48,
    "text": "My guest today is Marosh Kuchy."
  },
  {
    "start": 39.84,
    "end": 45.0,
    "text": "Marosh is QA technical lead and a passionate advocate for automation testing."
  },
  {
    "start": 45.66,
    "end": 51.92,
    "text": "He mentors teams, explores new testing frameworks And helps others break into the world of QA."
  },
  {
    "start": 52.88,
    "end": 63.22,
    "text": "You might know him from conferences like Testing United SeaTest or Software Quality Days Where he shares insights not just on tools but on team dynamics and communication."
  },
  {
    "start": 64.179,
    "end": 68.36,
    "text": "He's a strong believer in self-improvement, leadership and historic philosophy."
  },
  {
    "start": 69.08,
    "end": 71.28,
    "text": "And brings that mindset into his work."
  },
  {
    "start": 72.6,
    "end": 79.78,
    "text": "In this episode we talk about nonviolent communication... ...and how it can transform the way we work together in tech teams."
  },
  {
    "start": 81.24,
    "end": 84.759,
    "text": "What if your message lands better just by changing a single word?"
  },
  {
    "start": 86.22,
    "end": 90.119,
    "text": "Why is you disappointed me not to feedback but shut down?"
  },
  {
    "start": 91.32,
    "end": 96.24,
    "text": "And how can a tester express needs clearly without blaming or apologizing?"
  },
  {
    "start": 98.119,
    "end": 102.24,
    "text": "We break down the four core components of non-violent communication."
  },
  {
    "start": 102.88,
    "end": 106.64,
    "text": "Observations, feelings, needs and requests."
  },
  {
    "start": 107.759,
    "end": 116.78,
    "text": "Marosz explains how this model helps testers give clearer feedback create empathy in conflict situations and improve collaboration across"
  },
  {
    "start": 116.86,
    "end": 117.179,
    "text": "roles"
  },
  {
    "start": 118.119,
    "end": 121.28,
    "text": "If you care about quality in teams not just in code."
  },
  {
    "start": 121.899,
    "end": 128.44,
    "text": "This is a conversation that might just shift you and how you speak, listen at work."
  },
  {
    "start": 129.1,
    "end": 131.92,
    "text": "So now enjoy the episode!"
  },
  {
    "start": 146.78,
    "end": 147.18,
    "text": "this day."
  },
  {
    "start": 147.739,
    "end": 155.44,
    "text": "So now you're relaxed for the podcast episode, I'm very happy to have you here because You have a very interesting topic."
  },
  {
    "start": 155.64,
    "end": 168.859,
    "text": "i think um...I get often feedback from community that they want more soft skills of not too technical skill but also thinking about how can we communicate in team?"
  },
  {
    "start": 168.96,
    "end": 170.7,
    "text": "How Can We Change The Team?"
  },
  {
    "start": 170.799,
    "end": 172.5,
    "text": "How Could We Develop A Team?"
  },
  {
    "start": 173.18,
    "end": 183.859,
    "text": "And uh..I read the abstract talk and then I found the topic which triggered me non-violent communication."
  },
  {
    "start": 183.96,
    "end": 191.46,
    "text": "And I knew that from my coaching seminars before, yeah i'm very interested."
  },
  {
    "start": 191.54,
    "end": 194.68,
    "text": "how do you think about non violent communication?"
  },
  {
    "start": 194.78,
    "end": 194.88,
    "text": "Why?"
  },
  {
    "start": 194.94,
    "end": 195.76,
    "text": "why do you deal with it?"
  },
  {
    "start": 195.859,
    "end": 198.4,
    "text": "but what was your intention to go?"
  },
  {
    "start": 198.56,
    "end": 198.62,
    "text": "It"
  },
  {
    "start": 202.5,
    "end": 211.4,
    "text": "was actually in December, and I was introduced to this book from Marshal Rosenberg."
  },
  {
    "start": 212.22,
    "end": 217.96,
    "text": "And i started reading the books, listening to Audiobooks or some workshop."
  },
  {
    "start": 218.579,
    "end": 228.239,
    "text": "And it looked interesting as if there is any possibility of using it in our testing situations?"
  },
  {
    "start": 229.46,
    "end": 235.96,
    "text": "Basically it started like that... send proposal here and I've selected."
  },
  {
    "start": 236.239,
    "end": 242.859,
    "text": "Yeah, yeah it's a communication skill or a communication method."
  },
  {
    "start": 243.0,
    "end": 243.32,
    "text": "i think."
  },
  {
    "start": 244.299,
    "end": 255.579,
    "text": "uh... the first thing that thought about is because as a tester you have to communicate with so many people around the project and all around different levels."
  },
  {
    "start": 255.66,
    "end": 260.4,
    "text": "So it's very good to have a framework for good communication."
  },
  {
    "start": 261.5,
    "end": 264.94,
    "text": "Yes, as you said, we need to communicate a lot."
  },
  {
    "start": 266.16,
    "end": 271.78,
    "text": "For example, on Backlog refinement meetings we communicate with our developers' testers then."
  },
  {
    "start": 272.12,
    "end": 276.56,
    "text": "With product owners some architects and we have retrospectives."
  },
  {
    "start": 277.44,
    "end": 281.2,
    "text": "We for example how one-to-ones with our team members or to our boss."
  },
  {
    "start": 281.88,
    "end": 286.48,
    "text": "Also when discussing bugs with developers all the communication."
  },
  {
    "start": 287.16,
    "end": 291.7,
    "text": "also When looking at results of automation tests And doing analysis."
  },
  {
    "start": 291.88,
    "end": 294.32,
    "text": "again We need to communicate a lot."
  },
  {
    "start": 294.7,
    "end": 297.46,
    "text": "Yes, there is a lot of communication with protesters"
  },
  {
    "start": 298.1,
    "end": 302.1,
    "text": "and we all know that the situations where communication goes wrong."
  },
  {
    "start": 302.96,
    "end": 309.92,
    "text": "So it's good to have some skills in some methods too To communicate on a better way with other people."
  },
  {
    "start": 310.82,
    "end": 313.34,
    "text": "so maybe you can just explain us what?"
  },
  {
    "start": 313.42,
    "end": 318.24,
    "text": "What does the core off nonviolent communication by Marshall Rosenberg?"
  },
  {
    "start": 319.38,
    "end": 321.46,
    "text": "Yes, so there are... like the core."
  },
  {
    "start": 322.08,
    "end": 339.36,
    "text": "There is a model of non-violent communication and this model has four parts or four components And first component are observations then second feelings third needs."
  },
  {
    "start": 340.3,
    "end": 341.74,
    "text": "The last one are requests."
  },
  {
    "start": 342.62,
    "end": 351.22,
    "text": "Basically they consist two parts First part speaking, so expressing honestly."
  },
  {
    "start": 352.26,
    "end": 362.68,
    "text": "And second part is listening, listening empathically and both these parts include all four components or this may be the core of it."
  },
  {
    "start": 364.12,
    "end": 366.4,
    "text": "Do you have an example for us?"
  },
  {
    "start": 366.5,
    "end": 371.58,
    "text": "So that we can better understand how is in a practical manner?"
  },
  {
    "start": 372.24,
    "end": 374.8,
    "text": "Yes I have couple examples."
  },
  {
    "start": 375.92,
    "end": 383.6,
    "text": "So for example, maybe more focus could be on expressing honestly when we are speaking."
  },
  {
    "start": 384.9,
    "end": 387.18,
    "text": "The first components are observations."
  },
  {
    "start": 388.42,
    "end": 391.36,
    "text": "so basically it's about the way how you communicate."
  },
  {
    "start": 391.54,
    "end": 406.28,
    "text": "When we're seeing or hearing something You should be able to clearly communicate what were observing without mixing evaluation because many times that we are communicating we are evaluating."
  },
  {
    "start": 406.82,
    "end": 412.58,
    "text": "And this is according to these non-violent communication principles, it's a violent tool."
  },
  {
    "start": 413.34,
    "end": 416.2,
    "text": "evaluate and non-violence is just observe."
  },
  {
    "start": 416.4,
    "end": 419.86,
    "text": "try to separate observations from evaluations."
  },
  {
    "start": 420.48,
    "end": 427.14,
    "text": "for example you have developer working with the developer."
  },
  {
    "start": 427.88,
    "end": 437.08,
    "text": "he really providing He's code at the last day of the sprint."
  },
  {
    "start": 438.36,
    "end": 446.18,
    "text": "It could be problem because you want to go for a weekend, it is three or four last Friday on the sprint and... You have something to test!"
  },
  {
    "start": 446.4,
    "end": 446.44,
    "text": "We"
  },
  {
    "start": 446.58,
    "end": 447.74,
    "text": "all know this situation!"
  },
  {
    "start": 448.84,
    "end": 454.16,
    "text": "Even if he will test it there are problems already in his weekends."
  },
  {
    "start": 454.2,
    "end": 465.66,
    "text": "so maybe your first version of communication would be that you are then speaking with your manager and basically communicating what happened."
  },
  {
    "start": 465.74,
    "end": 477.98,
    "text": "You can say that this developer, let's say John procrastinates but it is not good and better would be to say during last two sprints."
  },
  {
    "start": 478.04,
    "end": 482.98,
    "text": "we provided your fixes for testing at the last day of the sprint."
  },
  {
    "start": 483.04,
    "end": 486.36,
    "text": "so there was information which will pass through our management."
  },
  {
    "start": 486.48,
    "end": 488.0,
    "text": "he could work on these."
  },
  {
    "start": 488.56,
    "end": 490.86,
    "text": "It's better like saying he procrastinates."
  },
  {
    "start": 491.38,
    "end": 501.92,
    "text": "Yes, it is much more neutral and objective about the topic than to say that he procrastinating gives this evolution into..."
  },
  {
    "start": 504.26,
    "end": 508.92,
    "text": "So these were examples of first component, observations."
  },
  {
    "start": 509.42,
    "end": 511.82,
    "text": "then second one are feelings."
  },
  {
    "start": 513.14,
    "end": 519.52,
    "text": "so again we should distinguish between the feelings and non-feelings."
  },
  {
    "start": 519.58,
    "end": 521.98,
    "text": "And then the question is what are non feelings?"
  },
  {
    "start": 522.7,
    "end": 525.92,
    "text": "So we're describing something, uh... What do you think we are?"
  },
  {
    "start": 526.34,
    "end": 528.74,
    "text": "but it's not our actual feeling."
  },
  {
    "start": 529.76,
    "end": 530.74,
    "text": "Do have an example for them."
  },
  {
    "start": 532.38,
    "end": 543.36,
    "text": "Yes yes For feelings..for example Another situation from maybe from a bagel refinement."
  },
  {
    "start": 545.04,
    "end": 550.5,
    "text": "That product owner will come with some story to refine."
  },
  {
    "start": 552.7,
    "end": 562.14,
    "text": "We are testers and we have this definition of ready document in our mind, it should have some items."
  },
  {
    "start": 562.44,
    "end": 567.02,
    "text": "if that doesn't meet them... It's not good for refinement."
  },
  {
    "start": 567.08,
    "end": 574.22,
    "text": "but please come next time prepared with a lot questions."
  },
  {
    "start": 576.18,
    "end": 580.54,
    "text": "the prologue owner or architect will say, it's okay."
  },
  {
    "start": 581.32,
    "end": 584.72,
    "text": "We'll take you and then during the spring we will answer to questions Okay?"
  },
  {
    "start": 585.14,
    "end": 586.12,
    "text": "So this is a situation."
  },
  {
    "start": 587.4,
    "end": 617.38,
    "text": "your version of communication could be that if are speaking with them after I feel ignored on the backlog refinement meetings with prologuer again not the feeling, this is how you feel others react to and better way of communication could be that I feel for example frustrated during tobacco refinement."
  },
  {
    "start": 617.74,
    "end": 632.06,
    "text": "Okay so sometimes it's challenging for us as testers to express our feelings because maybe we are more technical but but it's a better way to communicate feelings and not what we think you are."
  },
  {
    "start": 632.58,
    "end": 642.22,
    "text": "I think that is the big step for good communication, let other people also see how much they really feel about this situation here."
  },
  {
    "start": 645.04,
    "end": 645.26,
    "text": "Okay!"
  },
  {
    "start": 645.42,
    "end": 646.48,
    "text": "That was second part?"
  },
  {
    "start": 647.9,
    "end": 657.88,
    "text": "Second component yes... Component number three basically needs which are caused by our feelings."
  },
  {
    "start": 659.12,
    "end": 667.5,
    "text": "and again here important it is to take responsibility for our feelings."
  },
  {
    "start": 670.8,
    "end": 672.32,
    "text": "Do you have the example of us?"
  },
  {
    "start": 673.8,
    "end": 688.66,
    "text": "Yes, I have example and think about some situation because sometimes you will say that basically try to pass the responsibilities of someone else for your feelings."
  },
  {
    "start": 689.7,
    "end": 696.5,
    "text": "And again it could be a situation... For"
  },
  {
    "start": 700.68,
    "end": 701.32,
    "text": "eg.,"
  },
  {
    "start": 702.04,
    "end": 703.34,
    "text": "could be some meeting."
  },
  {
    "start": 703.52,
    "end": 709.2,
    "text": "I'm just trying to think about that."
  },
  {
    "start": 709.38,
    "end": 719.98,
    "text": "the basic rule is not said, okay there's one example."
  },
  {
    "start": 724.84,
    "end": 736.7,
    "text": "you want introduce new tool for automation testing like an automation tester And because we are using old Java framework, maybe Selenium and you want Cypress or Play, right?"
  },
  {
    "start": 738.78,
    "end": 740.4,
    "text": "You did proof concept."
  },
  {
    "start": 740.98,
    "end": 752.24,
    "text": "They wanted to share these results with your let's say some test architect... ...and they organized the meeting but he didn't come for a meeting."
  },
  {
    "start": 754.1,
    "end": 761.82,
    "text": "Your first version of communication could be that you disappointed me by not coming to the meeting, okay?"
  },
  {
    "start": 762.12,
    "end": 767.16,
    "text": "So you are putting your responsibility away because we're saying you disappointed me."
  },
  {
    "start": 767.8,
    "end": 775.1,
    "text": "And another version of communication which is in compliance with this non-violent communication principles."
  },
  {
    "start": 775.14,
    "end": 788.2,
    "text": "they say I was disappointed... ...by what happened Because i needed talk about some open questions."
  },
  {
    "start": 789.5,
    "end": 791.02,
    "text": "you disappointed me, changed to."
  },
  {
    "start": 791.42,
    "end": 794.0,
    "text": "I was disappointed and then because i need it."
  },
  {
    "start": 794.48,
    "end": 803.7,
    "text": "So this is related to this technical responsibility for our feelings and display of our needs or say our needs?"
  },
  {
    "start": 804.5,
    "end": 810.28,
    "text": "I think that needs a lot of openness from the people to talk about their needs, what they really need."
  },
  {
    "start": 811.6,
    "end": 819.54,
    "text": "I think it's always easy put the responsibility away from us and not be in power of the responsibility."
  },
  {
    "start": 820.1,
    "end": 822.24,
    "text": "so that needs a lot openness."
  },
  {
    "start": 824.32,
    "end": 833.36,
    "text": "It could for someone strange I am responsible for my feelings but it's different mindset to think about that."
  },
  {
    "start": 833.98,
    "end": 838.62,
    "text": "really, i can control myself and say what are my needs?"
  },
  {
    "start": 838.68,
    "end": 841.32,
    "text": "And the feeling is according to their needs."
  },
  {
    "start": 842.0,
    "end": 842.32,
    "text": "Different"
  },
  {
    "start": 842.4,
    "end": 845.82,
    "text": "approach of thinking me as a person."
  },
  {
    "start": 846.0,
    "end": 847.98,
    "text": "Yes, yes that's true yeah."
  },
  {
    "start": 848.08,
    "end": 849.06,
    "text": "and the fourth component?"
  },
  {
    "start": 849.44,
    "end": 868.5,
    "text": "And the four are requesting basically clearly requesting what you're needing because many times we communicate it is not clear basically what action needs to be done for meeting my needs."
  },
  {
    "start": 869.56,
    "end": 881.54,
    "text": "so an example could be there was a test manager And test manager needs more automation reports, okay?"
  },
  {
    "start": 881.6,
    "end": 882.48,
    "text": "It's not enough for him."
  },
  {
    "start": 882.56,
    "end": 898.22,
    "text": "So he is discussing with the automation testers and again first version of communication could be that I would like you to send me automation reports more often but again... Is it clear?"
  },
  {
    "start": 899.32,
    "end": 902.14,
    "text": "what action should we do on this need?"
  },
  {
    "start": 903.04,
    "end": 910.06,
    "text": "We can change it to, for example I would like to send me automation reports on Monday Wednesday Friday."
  },
  {
    "start": 910.12,
    "end": 923.2,
    "text": "So this component is about a very clear message to the other person what needs to be done because sometimes its' very general and that doesn't know how to do."
  },
  {
    "start": 923.48,
    "end": 926.24,
    "text": "so i think we can apply in testing."
  },
  {
    "start": 928.44,
    "end": 929.66,
    "text": "Clear or not clear?"
  },
  {
    "start": 931.14,
    "end": 936.92,
    "text": "Because we test always want this clarity from our requirements too, when you do your tests."
  },
  {
    "start": 937.04,
    "end": 944.66,
    "text": "We also have to be in communication very clearly."
  },
  {
    "start": 944.7,
    "end": 946.1,
    "text": "And these are the four components?"
  },
  {
    "start": 947.26,
    "end": 947.98,
    "text": "Four components."
  },
  {
    "start": 948.2,
    "end": 951.16,
    "text": "for first part like expressing honestly."
  },
  {
    "start": 952.22,
    "end": 955.44,
    "text": "so I was mostly focused on my presentation."
  },
  {
    "start": 955.58,
    "end": 965.36,
    "text": "and there is second part listening empathically, and again we should apply those four components."
  },
  {
    "start": 966.6,
    "end": 971.0,
    "text": "Basically I was thinking also what this empathy means at the beginning."
  },
  {
    "start": 971.42,
    "end": 975.18,
    "text": "so listen with our whole being."
  },
  {
    "start": 975.42,
    "end": 977.48,
    "text": "do not interrupt others."
  },
  {
    "start": 978.14,
    "end": 979.38,
    "text": "try to listen till end."
  },
  {
    "start": 980.44,
    "end": 989.92,
    "text": "there are some common behaviours that prevent us from being empathic And again, there could be some situations."
  },
  {
    "start": 989.98,
    "end": 1013.0,
    "text": "So for example storytelling that your colleague is talking to you about maybe problems which he has with this POC for PlayVirus I present... You listen a bit and then stop him trying telling stories."
  },
  {
    "start": 1014.56,
    "end": 1025.199,
    "text": "You are an experienced tester and you will say that ten years ago I had similar issues when using HPFT and so on, this is not recommended for example."
  },
  {
    "start": 1025.439,
    "end": 1028.0,
    "text": "That's nothing we want to hear in those moments!"
  },
  {
    "start": 1029.02,
    "end": 1032.399,
    "text": "Yes but sometimes it happens like this..."
  },
  {
    "start": 1035.679,
    "end": 1039.859,
    "text": "And did they apply the other components of these two or this empathy part?"
  },
  {
    "start": 1041.419,
    "end": 1042.339,
    "text": "of the listening."
  },
  {
    "start": 1043.24,
    "end": 1054.459,
    "text": "Yes, mostly this listening is just be there and some recommendation that what you shouldn't do but I was mostly focused on these."
  },
  {
    "start": 1054.939,
    "end": 1055.76,
    "text": "expressing honestly"
  },
  {
    "start": 1056.959,
    "end": 1062.199,
    "text": "And What's your experience in your daily life?"
  },
  {
    "start": 1064.959,
    "end": 1071.52,
    "text": "try to express yourself in this four principles or these four components of the expression."
  },
  {
    "start": 1073.919,
    "end": 1077.159,
    "text": "What is your experience after response from others?"
  },
  {
    "start": 1078.58,
    "end": 1095.52,
    "text": "Yes, many times for me it's challenging to think about and I read a book... When it comes to real situations, sometimes you forget everything and just go by some autopilot which is not according this principle."
  },
  {
    "start": 1100.679,
    "end": 1112.159,
    "text": "For example during one-to-ones I try to listen And something's problem for me was that they stopped the other person or during discussions."
  },
  {
    "start": 1112.84,
    "end": 1115.419,
    "text": "So now i'm thinking about be quiet."
  },
  {
    "start": 1117.08,
    "end": 1129.879,
    "text": "I'm trying to write my questions and then when the person finish talking, Then i try to ask what they didn't understand but not interrupt."
  },
  {
    "start": 1129.919,
    "end": 1131.28,
    "text": "So this is about listening."
  },
  {
    "start": 1132.399,
    "end": 1144.6,
    "text": "also The requests maybe sometimes Or in the past were not very clear When was Trying to express What am asking for."
  },
  {
    "start": 1147.26,
    "end": 1148.679,
    "text": "It was maybe not done exactly."
  },
  {
    "start": 1148.76,
    "end": 1151.719,
    "text": "So yes, then I did for me something to respect you okay?"
  },
  {
    "start": 1151.959,
    "end": 1153.3,
    "text": "so Maybe i wasn't clear enough."
  },
  {
    "start": 1153.959,
    "end": 1159.48,
    "text": "so always i'm trying to explain What exactly Should be done."
  },
  {
    "start": 1159.54,
    "end": 1160.08,
    "text": "how should we do?"
  },
  {
    "start": 1161.06,
    "end": 1167.1,
    "text": "maybe sometimes it goes into details but Question is where's the border?"
  },
  {
    "start": 1167.199,
    "end": 1169.679,
    "text": "that yeah too detailed or its not enough detail?"
  },
  {
    "start": 1169.719,
    "end": 1173.48,
    "text": "Yeah, I think there Is a little bit of trade-off in between There as well."
  },
  {
    "start": 1173.52,
    "end": 1176.04,
    "text": "We have to find out about this."
  },
  {
    "start": 1176.78,
    "end": 1177.939,
    "text": "How much can we do that here?"
  },
  {
    "start": 1179.32,
    "end": 1183.179,
    "text": "And as you said, when I think about it."
  },
  {
    "start": 1183.6,
    "end": 1186.02,
    "text": "It's also part of this."
  },
  {
    "start": 1186.1,
    "end": 1190.62,
    "text": "principles or these four components is not a thing that we can do from one day to the other."
  },
  {
    "start": 1191.32,
    "end": 1194.48,
    "text": "so because we are on autopilot most today."
  },
  {
    "start": 1195.08,
    "end": 1211.82,
    "text": "but if we think will be aware of this principle and think one stop at a day learn and we will train ourselves to think about in these principles."
  },
  {
    "start": 1212.76,
    "end": 1215.899,
    "text": "And then get better at communication, about time."
  },
  {
    "start": 1217.159,
    "end": 1217.54,
    "text": "Exactly!"
  },
  {
    "start": 1217.6,
    "end": 1222.62,
    "text": "I have the ball in my office... ...and some extracts from books."
  },
  {
    "start": 1223.419,
    "end": 1231.419,
    "text": "so i need to create another one of this book before i turn on computer for two minutes."
  },
  {
    "start": 1231.719,
    "end": 1236.78,
    "text": "just read And yes, sometimes it helps that then during the day I remember."
  },
  {
    "start": 1236.919,
    "end": 1241.139,
    "text": "Okay in the morning i read this yeah or between some meetings?"
  },
  {
    "start": 1241.199,
    "end": 1245.04,
    "text": "Or...I know there's a very challenging meeting but tough meeting is coming."
  },
  {
    "start": 1245.12,
    "end": 1249.8,
    "text": "so before the meeting just read it and It could help."
  },
  {
    "start": 1250.02,
    "end": 1250.28,
    "text": "Yeah!"
  },
  {
    "start": 1250.32,
    "end": 1260.699,
    "text": "This starts with little bit of reprogramming our autopilot to get more into the state Automatically here and not always think about it."
  },
  {
    "start": 1260.78,
    "end": 1263.62,
    "text": "Yeah, Marosch."
  },
  {
    "start": 1264.02,
    "end": 1267.219,
    "text": "Thank you very much for this insights and inspiration."
  },
  {
    "start": 1267.52,
    "end": 1279.8,
    "text": "I think the part of non-violent communication in the testing area is a very interesting path to think off because we are always dealing with different opinions with different communications stakeholders."
  },
  {
    "start": 1280.98,
    "end": 1294.679,
    "text": "so it can be a good communicator inspirational topic to think about."
  },
  {
    "start": 1295.419,
    "end": 1304.28,
    "text": "So thank you very much for being here and I hope your join the evening event today, have a good conference with us!"
  },
  {
    "start": 1304.879,
    "end": 1308.0,
    "text": "Thankyou again for having me in the"
  },
  {
    "start": 1308.56,
    "end": 1310.6,
    "text": "podcast."
  }
]